Timothy Barnes, RPT, has a BSBA in economics and over 20 years of experience in the piano service industry, spanning everything from in-home service to work as a college and university technician (CAUT) and as a concert technician. He is also the co-founder of Gazelle, the all-in-one business management software for piano technicians. Timothy resides in Charlotte, North Carolina, with his wife Rachel and their four kids, and enjoys cycling, storytelling, and being present as a dad in his kids' little worlds.